Shipping policy

Soughie Homes Shipping Policy

Thank you for shopping with Soughie Homes. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within [1–3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification with tracking information once your order has shipped.

Note: Processing times may vary slightly during peak shopping seasons or promotional events.

2. Domestic Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method

Estimated Delivery Time

Cost

Standard Shipping

3–7 business days

[5.99] / Free on orders over[75]

Express Shipping

1–3 business days

$[14.99]

3. International Shipping

We offer international shipping to selected destinations worldwide.

  • Delivery Time: International shipments generally arrive within [7–21] business days, depending on the final destination.
  • Customs, Duties, & Taxes: Soughie Homes is not responsible for any customs fees, tariffs, or import duties applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

4. Order Tracking

Once your order ships, you will receive an email containing your tracking number. Please allow up to 48 hours for the tracking status to update in the carrier's system.

If you have not received your shipment within [X] days of receiving your shipping confirmation email, please contact us at [support@soughiehomes.com] with your name and order number.

5. P.O. Boxes and APO/FPO Addresses

Soughie Homes ships to standard residential addresses, commercial addresses, P.O. Boxes, and APO/FPO addresses [specify any exceptions or restrictions here].

6. Damaged or Lost Packages

If your items arrive damaged, please reach out to us within 48 hours of delivery at [soughiecollections@gmail.com]. Please retain all original packaging materials and include clear photos of the damaged items so our team can resolve the issue swiftly.